COVID-19 POLICY

VACCINATION POLICY:

Effective Wednesday 8/11/2021, admission to our shows will require proof of at least one dose of a COVID Vaccination or a Negative COVID Test administered by a doctor or a pharmacist within the previous 72 hours. No self-administered tests will be accepted.

Effective Friday 10/1/2021, admission to our shows will require proof of a full dose (2 shots of Moderna/Pfizer, or 1 shot of Johnson & Johnson) of a COVID-19 Vaccination or a Negative COVID-19 Test within the previous 72 hours.
Proof can be in the form of either your physical COVID-19 vaccination card or a photo on your phone.

Face masks will still be required while inside the venue.
Per the St. Louis City health department mandate, face coverings are required to be worn when inside public places, by those 5 years and older, regardless of COVID-19 vaccination status. Effective face coverings must completely cover the nose and mouth and must be worn at all times unless actively consuming food or beverage. Face shields, gaiters and bandanas are not acceptable as primary face coverings.

Thank you for your continued cooperation and support.

FAQ

Are minors allowed to shows?

Many Off Broadway shows admit persons under 21 with a $3 minor surcharge, to be collected at the door, day of show. Minors under 18 must be accompanied by an adult (21+) to attend these shows. Please check specific show listings for details.

When do shows start?

Shows generally start as listed, by show, on the Front Page. We generally tailor our schedules around the needs of our artists and performers. It’s their show, we serve at their behest. Set times are released via Twitter on the day of the show.

Where can I get tickets to shows?

Tickets can be purchased online at offbroadwaystl.com,  or you may register for Will Call at the venue during operating hours. Day to day operating hours are listed by show on our Front Pageand also our Calendar page for shows later in the year.

We can work with your proof of purchase from your phone, or the name of the person who made the ticket purchase. 

When are you open?

Off Broadway is open on show nights only. Please check our Front Page for Door and Show times.

May I take photos/video/record the show?

You must have written permission from the artist(s) before the show. We can not help you in this regard. In any instance, we insist that you refrain from using your flash. It’s distracting to the artists and obnoxious to the audience.

If you’ve been authorized to shoot at a show, please be prepared to validate those credentials at the door upon arrival.

What forms of payment do you accept?

We accept cash, credit and debt. Visa, Mastercard, Amex, and Square Pay. We do not have an ATM.

Do you have a lost and found?

Yes. Check with offbroadwaystl.info@gmail.com for assistance finding your lost item.

Do you allow outside food or drinks?

No outside beverages of any kind are allowed as we have bartenders here to serve you, however we only sell snacks at the bar so we do allow outside food to be brought in and consumed on our patio.

Where can I park?

We have street parking only. Please do NOT park on President Street, the gas station lot, or in the Lemp Brewery parking lot. 

How does seating work?

Most shows are general admission, with no seats available on the main floor. Some shows have limited seating on a first-come, first-serve basis. Seating is available in the balcony section, and select shows have seats made available on the main floor.

Feel free to reach out to us to see if seating can be made available for specific shows.

OTHER POLICIES:

In the case of a postponement, the tickets you purchased will be honored for the new date. If you are unable to make it to the rescheduled show, we will happily offer you a refund on your purchase. Just reach out to promos@offbroadwaystl.com with any questions or concerns about refunds/reschedulings and we’ll get back to you ASAP.

In the case of a cancellation, all ticket purchases will be refunded. When and if a new date is announced, you will be able to purchase new tickets for the new date. Once again, don’t hesitate to email us with any remaining questions!

 

GENERAL RULES: 

No outside drinks. No smoking or vaping in the venue. No professional cameras (still or video), or audio recording w/o prior authorization from the headlining artist. Be cool.

 

A note about COVID-19:

We are working to keep customers up to date on developments in show cancelations and postponements. All tickets purchased for canceled shows will be refunded, and tickets purchased for shows that are postponed will be honored for the new date. Please contact promos@offbroadwaystl.com with any related questions or concerns.

See here for more info: https://www.offbroadwaystl.com/covid-19-info/

PLEASE NOTE: We are not a ticket resale site (and do not recommend you purchase tickets outside of the Ticketweb platform / other official ticketing partner platform).
We reserve the right to remove any post on our Facebook event pages that relates to reselling concert tickets. Due to a proliferation of scams and other untoward sales, we discourage resale posts of any kind. We are not responsible for any ticket transactions outside of original sales through official ticketing channels.