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FAQ

Are minors allowed to shows?

Many Off Broadway shows admit persons under 21 with a $3 minor surcharge, to be collected at the door, day of show. Minors under 18 must be accompanied by an adult (21+) to attend these shows. Please check specific show listings for details.

When do shows start?

Shows generally start as listed, by show, on the Front Page. We generally tailor our schedules around the needs of our artists and performers. It’s their show, we serve at their behest.

Where can I get tickets to shows?

Tickets can be purchased online at offbroadwaystl.com,  or you may register for Will Call at the venue during operating hours. Day to day operating hours are listed by show on our Front Pageand also our Calendar page for shows later in the year.

We can work with your proof of purchase from your phone, or the name of the person who made the ticket purchase. 

When are you open?

Off Broadway is open on show nights only. Please check our Front Page for Door and Show times.

May I take photos/video/record the show?

You must have written permission from the artist(s) before the show. We can not help you in this regard. In any instance, we insist that you refrain from using your flash. It’s distracting to the artists and obnoxious to the audience.

If you’ve been authorized to shoot at a show, please be prepared to validate those credentials at the door upon arrival.

What forms of payment do you accept?

We accept cash, credit and debt. Visa, Mastercard, Amex, and Square Pay. We do not have an ATM.

Do you allow outside food or drinks?

No outside beverages of any kind are allowed as we have bartenders here to serve you, however we only sell snacks at the bar so we do allow outside food to be brought in and consumed on our patio.

Where can I park?

We have street parking only. Please do NOT park on President Street, the gas station lot, or in the Lemp Brewery parking lot. 

How does seating work?

Most shows are general admission, with no seats available on the main floor. Some shows have limited seating on a first-come, first-serve basis. Seating is available in the balcony section, and select shows have seats made available on the main floor.

Feel free to reach out to us to see if seating can be made available for specific shows.

 

OTHER POLICIES:

In the case of a postponement, the tickets you purchased will be honored for the new date. If you are unable to make it to the rescheduled show, we will happily offer you a refund on your purchase. Just reach out to bradeewilliams (at) offbroadwaystl.com with any questions or concerns about refunds/reschedulings and we’ll get back to you ASAP.

In the case of a cancellation, all ticket purchases will be refunded. When and if a new date is announced, you will be able to purchase new tickets for the new date. Once again, don’t hesitate to email us with any remaining questions!

 

GENERAL RULES: 

No outside drinks. No smoking or vaping in the venue. No professional cameras (still or video), or audio recording w/o prior authorization from the headlining artist. Be cool.

 

A note about COVID-19:

See here for more info: https://www.offbroadwaystl.com/covid-19-info/

 

PLEASE NOTE: We are not a ticket resale site (and do not recommend you purchase tickets outside of the Ticketweb platform / other official ticketing partner platform).
We reserve the right to remove any post on our Facebook event pages that relates to reselling concert tickets. Due to a proliferation of scams and other untoward sales, we discourage resale posts of any kind. We are not responsible for any ticket transactions outside of original sales through official ticketing channels.